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Office Support Professional

Clerical and office support, computer technical support, website support. Trustworthy, detail oriented, efficient, able to organize and troubleshoot to achieve effective and dependable results.

Skills Summary

black bullet Word Processing black bullet Spreadsheets black bullet Reports black bullet Email black bullet Email Setup black bullet Data Entry black bullet Database Setup

black bullet Bookkeeping black bullet Payroll black bullet AP/AR black bullet Filing black bullet Correspondence black bullet Transcription black bullet Answering Phones

black bullet Newsletters black bullet Bulk Mailing black bullet Desktop Publishing black bullet Brochure, Business Card & Form Design

black bullet Mail Merge Setup black bullet Mail Shipping & Receiving black bullet Website Design & Setup black bullet HTML/CSS/XHTML

black bullet Computer Technical Support black bullet Computer Tutoring

Software Expertise

black bullet Access black bullet Excel black bullet Internet Explorer black bullet Outlook black bullet Publisher black bullet Word black bullet Windows Operating Systems

black bullet Adobe Acrobat black bullet Adobe Acrobat Reader black bullet Adobe PageMaker black bullet Firefox black bullet QuickBooks Pro black bullet Quicken

Professional Experience

black bullet Processing bill payments accurately, processing incoming /outgoing mail.
black bullet Preparing bank deposits, bank account reconciliation and payroll.
black bullet Data entry, database maintenance, database design.
black bullet Producing various standard and customized reports, and charts as needed.
black bullet Creating computerized client, personnel, and inventory databases.
black bullet Providing computer technical support, consultation and tutoring.
black bullet Web Designer and web maintenance for carlanell.com and science-writer.com.

Professional Accomplishments

black bullet Commended by auditors for my bookkeeping skills.
black bullet Produced reports with a turnaround time of 1-3 days, instead of the inherited time of 3 weeks.
black bullet Created and maintained customer, client and employee databases.
black bullet Received “Outstanding Volunteer Service Award” from the DeKalb County Voluntary Action Center (VAC).

Employment History

black bulletOffice Professional (temp), Oct 2011 - Present
  Adecco, 1805 W Kirby Ave, Champaign, IL 61821, (217) 355-2342

black bulletAdministrative Assistant (temp), Oct 2005 - Feb 2006
  Spherion, 701 Devonshire Dr, C-2, Champaign, IL 61820, (217) 359-4488

black bulletOperations Assistant, Sept 2001- Sept 2004
  Champaign County CASA, Inc., 154C Lincoln Sq, Urbana, IL 61801, (217) 384-9065

Education

black bulletNorthern Illinois University, DeKalb IL; (109 credits)

black bulletSt. Johns College, Associate of Arts degree

black bulletUnity High School, Diploma (GPA 3.67)

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